The worldwide launch of the extremely anticipated Nintendo Swap 2 on Thursday (fifth) was met with widespread pleasure. Nevertheless, for some clients, the event was marred by reviews of display screen injury brought on by mishandling through the retail course of, significantly at GameStop areas.
In response to a report by IGN and firsthand accounts shared on social media, the problem arose when GameStop staff stapled receipts straight onto the console’s packaging. A person recognized as Oadhan on platform X (previously Twitter) said that the staple pierced the field and broken the display screen of his new Nintendo Swap 2. Though GameStop agreed to switch the unit, the console is at present out of inventory, and the person should wait three months for a alternative.
@gamestop stapled the receipt for me and my pals Swap 2s to the field.
FML.#nintendo #switch2 #gamestop pic.twitter.com/AXtrgr7y0P
— Oadhan Lynch (@Oadhan) June 5, 2025
Oadhan’s pictures present that the injury was not solely seen on the packaging however had additionally penetrated the display screen itself. Happily, the console remained operational, suggesting that the injury could be restricted to the outer layer of the show.
Different customers reported related points. A Reddit person named Konflick and one other X person, Rudeboy__NYC, each claimed that their consoles suffered the identical kind of display screen injury as a consequence of stapled receipts. These instances recommend a broader sample of improper dealing with at numerous GameStop areas.
@gamestop Helo ! My swap 2 has staple holes within the display screen. They stapled the receipt to the field at 1756 Forest Ave, Staten Island, NY 10303 and it broken the display screen. @NintendoAmerica pic.twitter.com/aqxPtRgNEs
— Rudeboy (@Rudeboy__NYC) June 5, 2025
Whereas GameStop staff are being blamed for the mishap, criticism has additionally been directed at Nintendo for the design of the Swap 2’s packaging. Consumer AncientArgonaut identified that the console is positioned with its display screen dealing with upward on the prime of the field, protected solely by a skinny layer of cardboard. This design selection makes the system extra weak to exterior strain or unintended injury throughout transport and dealing with.
I knew this could occur – it was a bizarre choice by Nintendo to have the display screen sit face-side-up on the very prime of the field with solely the skinny cardboard to guard it.
You are going to hear about just a few broken screens within the coming days. They’re in danger simply being stacked in… pic.twitter.com/0l9Bo7GfWR
— Jason (@AncientArgonaut) June 5, 2025
AncientArgonaut warned that extra instances might emerge within the coming days, particularly as containers are sometimes stacked for transport or storage. The incident has sparked a dialog about retail coaching, product packaging, and accountability between producers and sellers.
Because the Swap 2 rollout continues, each Nintendo and retailers like GameStop might face rising strain to tackle packaging vulnerabilities and implement stricter dealing with protocols to stop related points sooner or later.
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